COMPLAINT LETTER

FORM - SAMPLE COMPLAINT LETTER

THE FULL TEXT OF THE TERMS AND CONDITIONS CAN BE FOUND HERE

Buyer:

Name and surname:
Address:
Phone:
E-mail:

Seller:

Company: Clenot Design, s.r.o.Company ID: 17607043
Company address: Clenot Design, s.r.o., Jurkova 81, 67902 Rájec-Jestřebí.

Complained goods:

Date of sale:

Description of defect:

Contents of the package on delivery:

Preferred method of complaint handling

(Before selecting the method of complaint settlement, please read the "Rights and obligations under defective performance" section of the Terms and Conditions):

(a) repair

b) replacement

c) discount

d) withdrawal from the contract

I expect the complaint to be settled within 14 calendar days at the latest.

At the same time, I ask you to issue a written confirmation of the claim, stating when I exercised the right, what is the content of the claim, together with the chosen claim, and subsequently to issue a confirmation of the date and manner of settlement of the claim, including the duration of the claim.

The date of the claim:

Signature of the purchaser: